Store Policies

Store policies

Special Orders:

For certain yarns we are able to accommodate special orders.  All special orders are non-returnable and require full payment at time of order.

One-Offs and Seconds:

These yarns come from a variety of sources and may be factory seconds, overstocks, mill ends etc.   Sometimes the type of fiber is known but sometimes it is not.  Therefore, purchases from these areas, unless otherwise marked are $0.95/oz, are purchased “As Is”, and are non-refundable/non-returnable.

Yarns marked as seconds are priced and are also non-refundable/non-returnable.

Classes:

Class sizes are limited available on a first-come/first-serve basis.  Payment in full is required to reserve a spot in any class.  Class fees are not refundable unless the class is cancelled by the store or if your spot is able to be filled by a waiting list.

2 Responses to “Store Policies”

  1. Debbie July 17, 2013 at 11:30 am #

    Hi Lisa, I pm’d you on Rav to ask what colors you currently have in the Swan’s Island organic worsted seconds. I am the one who bought the skeins via PayPal after my visit to the shop and plant in June.

    • hidingfromthekids July 17, 2013 at 2:25 pm #

      Debbie,

      I’m so sorry, I got your message but forgot to get back in touch with you. I will take photos of the colors and will send them to your e-mail.

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